“Over the last five years, Russ has represented us on the sale of two houses, one purchase and one rental. I don’t often leave reviews but this guy certainly deserves a rave review. I know that I’m not the easiest client as I’m a constant skeptic, I ask a ridiculous amount of questions and my expectations tend to be unreasonably high; but Russ handled me and our transactions like a pure champ. We have been extremely fortunate to have such a smart, savvy, reliable, patient, fair (and most importantly) honest person by our side. He’s just a top notch dude who really knows his stuff. We also found that having an agent with vast experience in the banking and loan industry to be a huge added bonus. Don’t take my word for it. Give Russ a call and see for yourself. You will not be disappointed! ” — Sincerely - Ryan O'Hara
“On behalf of myself and my family, I would like to thank you for everything you have done for us in accomplishing our goal in getting our home. After all this time searching for a perfect home, we finally got it and we appreciate that you were there with us every step of the way. It is a great feeling for us to call this house our home. It is the perfect place to go after working numerous hours in the week and spend time with my family. Again, thank you Russ from the bottom of our hearts. We appreciate everything you’ve done for us.” — Sincerely - Luis Gonzalez
“Russ, I really appreciated your thoroughness and professional demeanor while working with both Jared and I! I’ve never sold or bought a house before this one and you made the whole process super simple as well as the escrow company we used! Thanks you for making it a smooth transaction and if the need arises where I need a Realtor again, I’d definitely use you and your wonderful team! Thank you Russ! ” — Rachel Whitten
“As a first-time home buyer, I did not know what to expect from the home buying process. Russ Montoya was highly recommended to me by relatives who have used his expertise in the past. I’m really glad I used Russ to help me buy my home. He guided me throughout the entire process. He was extremely responsive to my questions (even after hours) either by phone, text or email. He took a lot of the stress from me by being on top of every detail. Post-closing, he responded to my questions and even suggested contractors and other companies to take care of my home. I cannot thank him enough for his dedication and pleasant attitude.” — Helen Wicecarver
“Russ was referred to me by my brother, he worked with me on both (selling and buying) transactions. Russ is a great example of delivering superior client satisfaction. He is truthful on timelines, his communication skills are clear and exact, he provides guidance and realistic expectations. Russ is honest, motivated, and has a high level on integrity. He walked me through all of the paperwork and made sure I understood the details. He was quick to do market research on both selling and buying homes. He’s pretty high tech and that made it so much easier for me to move quickly on documentation. He’s very respectful, accountable, he listens, and above all, cares about his clients. I would highly recommend Russ for every transaction, give him a call, he will take the time to meet with you and keep you updated, you’re not just a number to Russ. ” — Jose Ubario
“I have owned a few homes. And sold a few. I used Russ for the sale of my last home in Menifee. Let me tell you how impressed I was with him. Knowledgeable and a straight shooter. Highly recommend. Thanks for the over asking sale!” — Jared Jarvis
“I am very pleased to be providing a recommendation for Russ Montoya. I have known Russ now for approximately ten years.Russ has always displayed a high degree of integrity, responsibility, and ambition with an emphasis on integrity. He is definitely a leader rather than a follower. In addition to his exceptional managerial skills and financial background, he has a proven record of creating one success upon another. Russ understands the importance of quality customer service and satisfaction. Russ is also one of the most dependable people I’ve ever met. If he says he will deliver on a promise, service or task you can count on it happening. His good judgment and mature outlook ensure a logical and practical approach to all his endeavors. I look forward to any opportunity to work with Russ and I am happy to give him my wholehearted endorsement.” — Rick Riegler (Real Estate Broker/Owner)
“Hi Rick! (Mainstreet Realtors Owner/Broker) - Please allow me to introduce myself. My name is Jennifer M. Reed form First American Realty. I am contacting you in regards to a recent transaction that closed in January 2019 @ 1478 N. Ukiah Way. Russ was representing the Seller’s and I was representing the Buyer’s. The transaction was going extremely well all contingencies had been removed and we were set to close. Little did we know my clients lender had been lying to everyone the entire time. We weren’t anywhere close to closing. All of the sudden the transaction went from great to a complete nightmare. The Seller’s had already moved out, the Buyer’s sale had already closed and the were staying with in-laws not to mention Christmas was just 3 days away. I have been is real estate for many years and this one really tested my faith. The reason I am contacting you is to let you know that it was an absolute pleasure to work with Russ and his team. He remained amazing the whole time. Caring not only for his clients but all who were involved. Always being proactive rather than reactive, great communicator, willing to take the bull by the horns to achieve the desired results, and always working diligently to keep his word. Russ Montoya is a man of great character and that is so refreshing to find in today’s society. Usually agents are the hardest part of my job due to the lack of training and lack of integrity. Russ has set himself part from the rest and I am grateful to of had the opportunity to work with him. If I ever decide to get out of real estate Russ would be the one I would call to sell my home.” — Jennifer M. Reed (Real Estate Agent)
“Hi Russ - We definitely made the right choice by going with your offer. You were timely in your responses, knowledgeable, efficient, diligent and we are so grateful to have you as the buyer’s agent. Your professionalism ensured a seamless transaction!! If you ever have an offer in from one of the offices listings, please let us know we will put in a good word. ” — Patricia Pallesen (Real Estate Broker)
“Russ - Just a quick note to thank you for your professionalism on the handling of this deal. This was handled perfectly from the very beginning. Your prompt response to my phone calls and emails was greatly appreciated. You returned every call which doesn’t happen very often. It has truly been a pleasure working with you and will watch for your listings and hope to work with you again soon.” — Sincerely, Patricia DeGraff (Realtor-Agent)
“Russ Montoya is effective and efficient in what he does. We are very pleased with his work. We will continue to do business with him and recommend him to our families and friends. ”
“I want to say that Russ was so very compassionate to me. I had to sell my home after the loss of my husband of 31 yrs. Russ walked me through every step of the listing and sale of our home. He went above and beyond anything I ever expected. I truly am grateful and appreciative of all the hard work and the way he took extra care of all details for me. Russ made many trips to see me and explain everything in detail for me. I would recommend that if you are looking for an agent that gives 120% Russ is your guy! Call Russ today! ” — Sincerely Janet A.
“From our recent experience with Russ, we received a professional service at every moment through the buying process. Russ was very professional, charismatic, well-mannered and always had a smile. Russ used technology to make the strenuous and time consuming signing process a breeze! While other agents usually call for appointments at very inconvenient times to sign a simple form, we were able to sign most paperwork around our schedule at the comfort of our home. Overall, Russ is very knowledgeable at what he does and his experience is reflected by his service. We would call Russ for any future services in a heartbeat and we recommend him to anyone looking to buy or sell a home.” — Respectfully - The Zalazar Family
“Russ - Just want thank you for such a smooth transaction. Thank you for making it such a pleasant experience. Your professionalism and character speak for themselves! Look forward to working with you again! Your an awesome agent!” — Best regards, Corey Arhart (Realtor-International Real Estate Services)
“From the beginning till we closed both escrows nothing but the best service! From selling my house to helping us buy the house of our dreams. Russ helped us with everything you can think of. Paperwork, negotiations and going above and beyond. I TRULY recommend Russ. His work ethics are amazing and was always able to help us with any questions we had. Thanks Russ for all your help. You have not only gained a customer for life but a FRIEND that we now consider FAMILY. ” — Romero-Guerrero Family
“I have known Russ since 1990. We met at a home improvement store where we both worked together. I was a young adult at the time and was just starting out. Russ helped me develop a financial understanding how credit and banking worked. As time went on, we continued to work together in many different arenas. We worked as peers as Branch Managers, District Managers, and Regional Managers in the banking industry. He has an amazing amount of knowledge in the real estate and financial industries. He is extremely dedicated and will continue to work until the job is completed. If you are looking for a dedicated real estate professional for your home buying needs, Russ is the person you can trust to assist you.” — Cory White
“Russ - I cannot adequately express the level of appreciation and respect that we at NeighborWorks America have for your service to Neighborhood Housing Services of the Inland Empire. Between the leadership provided by Ana, Dawn & yourself, the organization not only recovered from a negative period but assumed its strong leadership within the NeighborWorks Network. Thank you for leading such a tremendous turnaround. Thanks again for your leadership! - ” — Sincerely, Richard Castro, Neighborworks Relationship Manager Pacific District
“Russ - Thank you for sharing your resource information with me. In this day and age it is so important to partner and I am glad that you are that kind of real estate professional. You possess the old school mentality, as it pertains to customer service, coupled with the modern day technology. ” — Lilyvette Rodriguez (Real Estate Broker/Owner - Excel Realty)
“Hi Russ - It is never too late to acknowledge all your hard work and professionalism that you put closing Colonial Drive. Thank you for helping The Rodriguez Family; as the days passed they are falling more in love with their new home. Thank you again and I am looking forward doing more business with you in 2017. ” — Lauren Uribe (Real Estate Broker)
“I’ve known Russ for a long time and when we were ready and interested in selling our 1st home and buying a new one, he was excited and passionate about our decision. Russ took his time with us and explained everything step by step. He listened to all of our concerns and always provided answers quickly. He is readily available at any time and is very devoted to maximize every angle of such a huge decision. He made us feel comfortable given any scenario or question. I feel like we’ve made a relationship with Russ for life.” — Tammy O'Hara
I have worked with many real estate agents as I am an investor myself. Russ's service was top notch! He handled EVERYTHING from beginning to the end and made the transaction happen! He was there physically there every step of the way! I respect his professionalism, knowledge, and enthusiasm as a real estate agent.You have to call Russ! Or call me and I'll give my 100% endorsement! - Sincerely Paul LeChevalier - Attorney at Law
“Hi Russ - I’d like to take the time to thank you. I had worked with close to 10 realtors in the past 15+ years and by far you’re the most experienced, knowledgeable, responsible, and dependable agent that I had ever dealt with. It’s much appreciated that you’re always on top of things in every step of this process, and also being proactive and had gone out of your ways to make things happen. I really enjoyed working with you and so glad that you’re our agent. For sure this transaction was not an easy one but you managed to climb over every hill that we came across. You probably had no idea how much unnecessary stress that you had eliminated for us, and helped us to retain our brain cells. Again, including myself, and on the behalf of Terrence, Kenny, and Annie, THANK YOU!! ”
“If you want to sell or buy a home, Russ is your guy! Can’t say enough good things about him and all he did for us. So thankful to have such a knowledgeable and honest person to sell our home. No BS and no fake promises. I wish I could give Russ more than 5 stars. He goes above and beyond for his clients. He’s super knowledgeable, honest and has great communication. Honestly, I called him almost daily with questions or concerns and he was more than happy to answer any and all of my questions. He made me feel at ease with the stressful time of selling our home. I wish all Realtors we’re more like him. I would highly recommend him to anyone buying or selling a home/rental property.” — Sincerely Josh & Leanne Knesel
“I recently represented a client on the purchase of a triplex in the City of Hesperia. Russ was the listing agent, and I have to say it was the smoothest transaction I’ve had I a long time. Russ was extremely helpful, courteous, respectful and knowledgeable. His great work ethic made this business experience Awesome!!! ” — Tina Rubio - BRE 19601952
“Russ - Thank you so much for helping us buy our new home in Moreno Valley, you were so knowledgeable and always so helpful. We believe that if it were any other agent helping us, that this could not have happened. You always seems to know what was going to happen before it actually happened and that allowed us to always be prepared and make this transaction go very smooth. You are now are agent forever!” — Yuanma Chen
“Russ has represented me and my family with four real estate deals over the last four years. Russ has represented us on both sides of the deal, his professionalism and follow through has made all deals go very smooth. If you want a smooth deal, call Russ.” — Mike & Nilsan Thorpe
“Russ was absolutely fantastic to work with. From the beginning of getting my client to view his listing to negotiations to answering questions at all hours and days Russ has been on top of it all. Russ is the ideal realtor to work with. He is knowledgeable, friendly, fun and professional. I look forward to and hope to work with him again and again!” — Riccardo Canova (Realtor) DreLIC# 02078251
“I have known Russ for over 9 years now. I had the privilege of working with him in the banking industry, during his tenure as a Regional Manager. As a new Branch Manager, I looked to Russ to provide me guidance, coaching and motivation to be a better manager and leader to my staff. Not only did he help me in these areas, but he also challenged and motivated me to be a better “me” in my personal life. That unequivocally speaks to his capacity as a tremendous leader and for that I am grateful. I consider Russ not only a former co-worker/boss, but also a friend. Russ is one of the nicest people I have ever met. When he says he will deliver what is BEST for his clients, he will. You can take that to the bank. There is no doubt in my mind that you will feel “at ease” when you associate with Russ. He truly has the innate capability to relate to just about any person. And he knows his stuff, especially when it comes to real estate. Russ will win you over with his kindness and compassion, but his knowledge of all things real estate will astound and amaze you. In my mind, there is nobody better suited for the job to help you with your real estate matters. Russ is a true PRO! ” — Aaron Lewis
“Russ, Please allow this letter to serve as my intent to try to express our appreciation for your help in our recent decision to sell our home and purchase another. You have been tremendously helpful and we sincerely appreciate all you have done for our family. You are extremely knowledgeable, professional, honest and very sincere and because of that, when we are ready for our next real estate adventure, you will be our first call! Thank you so much for all you have done, we greatly appreciate you! ” — Sincerely, Cynthia Rueles
“Russ - It’s always a pleasure working with agents like you! I have many years in this business and would like to continue for many more and hope that all the agents I come in contact with are just like you. You are efficient, “likeable” and always accessible. Please keep me in your database for future business. ” — Thank you, Pablo Meza (Realtor/Broker-California First Realty)
“Russ Montoya - I just wanted to take time to thank you for all your patience hanging in there with this short sale transaction. You made this deal so easy after our approval, I wish all my deals were this smooth... I was very impressed with how professional you were and how quick you were able to close our transaction... If I ever see an offer from you on any of my listings, I would consider your offer 1st, since I know you will make it happen! I look forward to working with you again soon.” — Respectfully, Robert Terrazas (Realtor-Broker)
“Hello Russ - I just wanted to thank you very much for making this transaction an absolute pleasure. Your knowledge and professionalism was immediately evident and greatly appreciated. Too often I experience inadequate communication, misleading information, and failed follow-through. This transaction was refreshing as you always kept me apprised on relevant information, and we both satisfied our buyers in the professional manner we strive to achieve. ”